TixKeeper and Patron Confirmations

The TixKeeper patron confirmation page is an important part of the reservation process, and libraries need to craft the language on that page so that patrons are never in doubt as to its intended use.

Rarely, it happens that patrons mistakenly take that confirmation page to the museum, expecting to retrieve the pass at that point. Museums don’t like that much.

Of course, to avoid any confusion, TixKeeper provides librarians with the option to change that confirmation page text, to say, this: “Please print this page and bring it to the library with your library card when you come to pick up the pass.”

Not a huge issue, but one we thought worth commenting on. Always glad to hear your thoughts!


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